We’ve put together some information we know you’ll find helpful.
When should I order?
Anything should be ordered one to two months before you plan to send (or have us send). Here is a guide:
Save the Dates – Order 8 – 12 months before your wedding or event; mail 6-12 months before your wedding.
Wedding Invitations – Order 4-6 months before your wedding; mail two months before your wedding.
Social Invitations – Order 2-3 months before the event; mail one month before the event (shower, party, dinner, fundraiser, anniversary).
Thank You Notes – Order 2-6 months before your event; mail within two weeks of receiving the gift
What if I have only two months before my wedding; do you have any options for me?
Of course we have options for a shorter timeframe; browse the shop and feel free to contact us for guidance on your options.
What if I only have two weeks before my event; do you have any options for me?
Of course we do! Browse the shop and feel free to contact us to discuss your options.
Can I change the design of what I see in your shop?
Of course; you can change any design. We will discuss the options and pricing with you via telephone, email or in person.
I want a different printing style than shown; is that possible?
Yes, we can print anything in any printing styles. We will discuss the options and pricing with you via telephone, email or in person.
Can I have fonts or paper not shown in the sample pack?
Yes, we have a very large paper selection available. We will discuss the options and pricing via telephone, email or in person.
Do you have samples you can mail to me?
Yes, for a fee of $10, a sample packet will be mailed to you. The packet includes our ink colors, paper choices and samples of different stationery in various printing styles. The $10 will be credited to any order.
Can the samples have my information printed on them?
No, the samples have been prepared to facilitate quick shipping to you.
ENVELOPES & ADDRESSING
Can you address my envelopes?
Yes, there are two options; hand calligraphy is $2.50 per envelope and computer addressing is $1.25 per envelope. We will email you the choices from which to choose then a proof of your selection at the beginning of the addressing.
Do the envelopes have a square or pointed flap?
Square flap envelopes are standard. Pointed flap envelopes are available upon request and a $.50 per envelope charge.
Do orders include inner and outer envelopes?
Only if requested at the time of order placement. Inner/outer envelope sets are an additional $1.00 per set and available in certain sizes.
I plan to address the envelopes myself, what are the rules?
We provide an addressing guide with each order to assist you with the etiquette.
What wording should I use?
You have many options. The most traditional wording for a wedding in a church or chapel is:
request the honour of your presence
The most traditional wording for a non-church wedding is:
request the pleasure if your company
See additional Options on our wording guide.
What payments do you accept?
We accept cash, check and credit cards. A 50% deposit is due at order placement. The balance, plus shipping, is due upon order completion and before shipping or pick up.
When will my order ship?
For digital printing, your order will ship two weeks after final proof approval. All other styles require four weeks. Assembly and calligraphy each add an additional two weeks to any schedule.
How will my order ship?
Your order will ship via UPS ground unless you request expedited shipping. Orders will ship only after payment has been received.
If you have other questions please feel free to contact us via email 24 hours a day at email@example.com or via telephone during operational hours (Tuesday – Friday 10 am to 7 pm, Saturday 10 am to 4 pm) at 704.379.7778.